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Terms and Conditions

1. Title

Title in Goods supplied by Redbeck Shooting Supplies (airrifleshop.co.uk), shall pass to the buyer upon payment of the purchase price in full. We are Redbeck Shooting Supplies Ltd, Redbeck Farm, 339 Doncaster Road, Crofton, Wakefield WF4 1RT. You are the buyer detailed on the online shopping form.

Our Agreement to supply the Goods is made on the date we deduct payment from your credit / debit card the details of which you provided on the online shopping form.

Our Agreement includes all correspondence from us to you and the descriptions of the Goods as provided by us on our Website or otherwise.

2. Imagery Representations

All pictures on the site (airrifleshop.co.uk) are for illustration only. All Redbeck Shooting Supplies products are well known brands, so if in doubt over the product you are ordering it is suggested that the customer should first check at a store.

3. Prices

Orders are subject to acceptance by the company and to availability of goods and will be charged at the prices ruling at the time of acceptance. Delivery costs will be those as quoted at the time of acceptance of the order unless subsequently agreed otherwise by the customer.

The price of the Goods shall be the price quoted by us on our Website on the Order Summary Page, unless agreed otherwise by us in writing. We reserve the right to amend any typographical clerical error or omission to prices where reasonable to do so (see 12). The price is inclusive of any payable value added tax in the UK and postage and packaging detailed once delivery services have been chosen.

4. Delivery

Our goods are delivered only in the UK by Parcel Force or Registered Royal Mail. All our goods are insured in the event of loss. It is our intention if goods are in stock is to deliver to you within 5 working days. If goods are out of stock then we will endeavour to deliver within 30 days or you have the right to cancel the order.

Redbeck Shooting Supplies are not responsible for bearing the cost of returning goods to us should you require a refund or replacement on your original purchase.

5. Making Your Order

You need to search our website for the Goods you desire to purchase using your internet browser and our navigation menu system. Once you have selected the appropriate product(s) and delivery service, complete the Order Form in full and follow the instructions detailed on the Website to complete your payment.

6. Order Fulfilment

You understand that we make every possible effort to update the website to accurately reflect our stock levels. However, in circumstances where you have ordered an item that is out of stock at the point of picking, your order will be automatically 'Backordered' (see 'Order Statuses'), while we order new stock or await supply. In these circumstances our Customer Services Team will be happy to present you with options. If your goods are out of stock and discontinued so that we are unable to source the goods, we will make every effort to offer you an alternative if possible. If these alternatives are not acceptable, you may cancel your order at any time.

If your chosen products are in stock your Order will be processed as quickly as is reasonable to do so. We will deduct the price payable for your chosen products and delivery services from your nominated credit card or method of payment and your chosen products will be despatched to you forthwith.

You understand that we aim to deliver in stock items to UK customers within 3-5 working days but that this is not always possible due to reasons outside of our control. Should UK Customers not receive their chosen products within 5 to 7 days of us confirming their availability to you, please contact us to let us know. You will then be given the choice of:

Cancelling your order whereupon we will refund the Price you paid or

Waiting a further agreed time period after which if your chosen products have not been received the previous option will be available to you.

7. Correspondence

Our primary method of communication regarding your order is via electronic mail (e-mail). You understand that we endeavour to manage the emails we receive as effectively and as efficiently as we can during normal working hours. Our online shopping system should ensure that you receive an automated email receipt confirming your order.

You understand that we make every reasonable effort to contact you by email in circumstances that reasonably require us to do so. You undertake to enter a valid email address and to check your emails reasonably frequently until your order is completed to your satisfaction so that you are aware of any notifications that may be necessary to provide. Finally, you undertake to receive at least one email newsletter offering relevant products and discount information, from which you can automatically unsubscribe by following the appropriate link at the bottom of the newsletter.

8. Cancellation

In compliance with the Consumer Contract Regulations Act 2013 It is your right to cancel your order within 14 working days of receiving the Goods. If you choose to return the goods you will need to pay the cost of the return postage. You are entitled to a refund or an exchange in those circumstances. If the goods are faulty then you have the right to request a refund of the return postage as well as a refund or an exchange of the goods. Redbeck Shooting Supplies reserve the right to cancel any order at any time.

9. Returns and Dissatisfaction

In the unlikely event that the goods supplied are not what you expected, you must return them to us in an unused and unsoiled condition, complete with their original packaging, within 14 days of receipt.

Please be aware that items can only be returned for an exchange / refund if they are unused and in their original packaging and have all of the barcode tags intact, so don't remove them if you're thinking of sending them back! Any seals and shrink-wrap must be intact and clothing, shoes and accessories must have labels or tags attached (please do not put tape or labels on the goods packaging). If either the goods or the packaging are not in a re-saleable state, then we may decline your exchange / refund request. If you provided your email address at time of ordering, you will be sent an email to notify you of receipt of your returned goods.

Redbeck Shooting Supplies are not responsible for bearing the cost of returning goods to us should you require a refund or replacement on your original purchase.


10. Complaints

It is our express intention to deal with you complaints confidentially, fairly and speedily. Please endeavour to let us know of any complaint within 7 working days if at all possible. If you have a complaint or any other query please advise us in the first instance by e-mail to info@redbeckshooting.co.uk We will endeavour to advise you what to do to resolve the complaint and we will do that within 5 working days. We will keep you informed by telephone or e-mail as to what progress is being made in the resolution of the complaint.

11. Target Audience

Redbeck Shooting Supplies web sites are NOT targeted at children. By accepting these terms and conditions you are confirming that you are over 18 years of age.

12. Basis of Sale

The terms of this, Our Agreement with You, shall govern our contract to the exclusion of any other terms and conditions. No variation to this Agreement shall be binding unless agreed in writing by us. Any typographical clerical or other error or omission in any sales literature price list acceptance of offer or other document or information issued by us is subject to amendment by us where reasonable in all of the circumstances to do so. You are responsible for ensuring the accuracy of your Order and the details provided in your Order Form. The quantity and description of your chosen products shall be those set out in the Order Form unless we subsequently agree otherwise.

13. Risk and Property

Risk of damage to or loss of your chosen products shall pass to you on delivery of them. Notwithstanding delivery and the passing of risk in your chosen products or any other provision of this Agreement property in your chosen products shall not pass to you until we receive cleared funds payment in full of the price of your chosen products.

14. Warranties

We warrant that you will be entitled to the benefit of any warranties or guarantee given by you the suppliers to us of your chosen products. This does not affect your statutory rights.
You warrant that the information entered onto the Order Form is true.


15. Force Majeure

We shall not be liable to you or be deemed to be in breach of this Agreement by reason of any delay in performing or any failure to perform any of our obligations if the delay or failure was due to any cause beyond our reasonable control. Without prejudice to the generality of the foregoing the following shall be regarded as causes beyond our reasonable control:-
Act of God explosion flood tempest fire or accident;
War or threat of war sabotage insurrection civil disturbance or requisition;
Acts restrictions regulations bye-laws prohibitions or measures of any kind on the part of any governmental parliamentary or local authority;
Import or export regulations or embargoes;
Strikes lockouts or other industrial actions or trade disputes (whether involving employees of us or of a third party);
Power failure or breakdown in machinery.

16. General

If any provision of this Agreement is held by any competent authority to be invalid or unenforceable in whole or in part the validity of the other provisions of this Agreement and the remainder of the provision in question shall not be affected thereby.

The Contract shall be governed by the laws of the United Kingdom.

17. Whole Agreement

The terms and conditions set out in this Agreement represents the entire Agreement.

 
Air Rifles & Airguns from the Airrifle shop (c) Copyright 2009 Redbeck Shooting Supplies Ltd
Company reg - 6863362 | VAT 909 9111 14 | Redbeck Farm Shop, 339 Doncaster Road, Crofton, Wakefield, WF4 1RT
Email - info@redbeckshooting.com
| Terms and Conditions

 

 

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Air Rifles & Airguns from the Airrifle shop (c) Copyright 2009 Redbeck Shooting Supplies Ltd
Company reg - 6863362 | VAT 909 9111 14 | Redbeck Farm Shop, 339 Doncaster Road, Crofton, Wakefield, WF4 1RT
Email - info@redbeckshooting.com